04-13-2026 11:03 AM
Hi. I have tried everything to get this flash to fire. I have changed the settings. Manually put the flash on in setting P. Watched videos. Reset my camera. Tried taking out the battery and sd card for a while nothing will work. I’m not getting an error message about the flash it just won’t go off. The green light is still lighting up when I go to take the picture just no flash. I was literally using it with the flash and put it down for maybe 30 min and went to take more pictures and it just stopped working. Help this camera is hardly a year old.
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.