SX40 HS - LCD screen does not display any events. Viewfinder is fine.

[sweilan1]

SX40 HS - LCD screen does not display any events. Viewfinder is fine. Have i fat-fingered something and can't google my way out of it? Possible sensor problem? The lens cap is off -- have used all the display settings. This just started happening when I was off on a photoshoot -- no damage to camera from my end. Please advise 🙂 sue

[Mykolas]

Hi sweilan1!

Thank you for posting.  While the camera is powered on, open the LCD from its locked position and the viewfinder should turn off and the LCD should turn on.  If it is open, which it likely is, then close it to its locked position, then re-open it.

If this is a time sensitive-matter, additional support options are available at Contact Us.

[sweilan1]

Thanks Mike Wish it was that easy...camera is currently on it's way to the repair center in VA. Actually found also the Reset All menu option was disabled. Hope it's an easy fix at the repair facility. thanks for trying. sue