05-01-2013 07:10 PM - edited 05-05-2013 10:54 AM
UPDATED May 5:
I apologize to the forum for mixing two different problems. They are unrelated.
Problem #1: User error. I thought I was using a class 6 SD card but I was wrong. The yellow "!" indicates a pathologically slow card. Upgrading to a class 10 resolved this problem.
Problem #2: UNRESOLVED. Red battery indicator comes on prematurely. On a fresh charge, it'll turn red after recording for a couple of minutes. On a partially drained battery, it turns red immediately upon entering movie mode or pressing the record button. Turn the camera off and then right back on in "still" mode and it shows full charge and works fine ... until trying to shoot video. I have not precisely measured recording times but it'll record for at least 20 (maybe 30?) minutes while flashing red.
06-05-2013 09:26 AM
06-05-2013 09:36 AM
@videophan wrote:Here is what I have found with some further testing: I still am using a battery that has some drain. After taking a few stills and recording a movie of less than one minute duration, when I turn the camera on in M mode, battery indicates a full charge. If I zoom, I lose a bar on the batterty level indicator. I turn the camera back off and on again. Battery level indication is full. I go to movie mode and get the flashing red low batterry level indication. I zoom twice and the camera shuts down with a "recharge the battery" indication. I switch to M mode and turn the camera back on...battery level indicator indicates full battery. I just don't think this should be happening. Also, I checked and Camera Window is reporting firmware version 1.0.2.0.
Sounds like the fix may not be a fix. Maybe it was tested by the same team that didn't notice the original bug.
06-05-2013 09:57 AM
Interesting I will have to try the fix tonight.. I will report what happens...
06-05-2013 10:00 AM
@dswansonil wrote:
@videophan wrote:Here is what I have found with some further testing: I still am using a battery that has some drain. After taking a few stills and recording a movie of less than one minute duration, when I turn the camera on in M mode, battery indicates a full charge. If I zoom, I lose a bar on the batterty level indicator. I turn the camera back off and on again. Battery level indication is full. I go to movie mode and get the flashing red low batterry level indication. I zoom twice and the camera shuts down with a "recharge the battery" indication. I switch to M mode and turn the camera back on...battery level indicator indicates full battery. I just don't think this should be happening. Also, I checked and Camera Window is reporting firmware version 1.0.2.0.
Sounds like the fix may not be a fix. Maybe it was tested by the same team that didn't notice the original bug.
Keep in mind that I am using a battery that did not have a full charge when I put it in after the firmware update. It will be interesting to see what happens to those that have updated their firmware after there has been some drain on the battery. The firmware update may have improved the situation, just not fixed it, and for some that may be enough.
06-05-2013 10:48 AM
06-05-2013 10:59 AM
Is this firmware also compatible with the SX270 ? Or will the firmware fix for the SX270 be released soon for the european market? The SX270 is suffering the exact same battery issues as the SX280!
06-05-2013 11:48 AM
@dazzlerbe wrote:Is this firmware also compatible with the SX270 ? Or will the firmware fix for the SX270 be released soon for the european market? The SX270 is suffering the exact same battery issues as the SX280!
Yes, the 270 page has the same firmware update, e.g.:
06-05-2013 12:38 PM
I can't say there is rapid battery drain since what I have seen occuring as before has been reproduced with a battery that was not fully charged when I inserted it after the firmware update. All I can seem to conclude is as the battery drains during use, the battery indicator seems to still have two different opinions as to how much battery power remains..not much power left in movie mode but much left in other modes. As you said, it may just be the firmware moves the problem farther down the road toward battery depletion, i.e. the problems don't occur until more battery drain has occurred during usage. In a sense, that is an "improvement" and may satisfy some of the SX280 owners.
As the camera operates with the firmware update, I still feel the battery level indicator is unreliable. For example, with some battery drain already present, the camera still reports a full battery in manual mode but gives the flashing red low battery warning in movie mode. This past weekend I used the camera for business related purposes and shot approximately 6 two minute videos and 10-15 still shots on a full battery. We wanted another video shot and I asked a colleague to shoot the video. I turned the camera on when in auto mode and the camera reported a full battery. I changed the mode to movie mode and the red flashing light came on. I handed the camera to my colleague and asked her to ignore the the flashing red light and shoot the video. She came back five minutes later and told me there was no video. The video started and when she tried to zoom in on a moving object, the camera shut down with a "recharge the battery" warning. She turned the camera back on and tried again with the same result. Luckily we didn't absolutely need the video, but could have. This, of course, happened with the firmware 1.0.1.0, but I can still see this happening with firmware 1.0.2.0, just at a farther point in the battery drain, and again, that may be enough for some if it occurs when they feel it is time to recharge the batterry anyway.
I now have a full battery in the camera and will try to test with that to see if there is any difference with regard to when, in the battery drain, the battery level indicator becomes unreliable and if it is significant.
@UnionStation wrote:
You're the best, videophan! Just to clarify, is it your impression that the sx280 is still experiencing rapid battery drain? I'm wondering whether this firmware update simply lowers the tolerances for the red flashing light and automatic shutoff, rather than addressing the sapping of power that caused the problem in the first place. Is anyone who installed the firmware update seeing an actual camera shutdown, as happened with the original firmware?
06-05-2013 12:52 PM
Updated to 1.0.2.0 and as soon as I started taking video the red battery light started flashing. Turned the camera off and back on and shows full battery again. Also looks like the auto white balance is messed up on 1.0.2.0. White things come out as yellow now unless I manualy set the white balance......
06-05-2013 01:04 PM
@scupking wrote:Updated to 1.0.2.0 and as soon as I started taking video the red battery light started flashing. Turned the camera off and back on and shows full battery again. Also looks like the auto white balance is messed up on 1.0.2.0. White things come out as yellow now unless I manualy set the white balance......
So it still sounds like the battery power level reporting bug is still there and, as is almost classic with updates to complex systems, a new bug has appeared that their in-house testing didn't discover. More egg on the Canon face. I'm trying to find a local store that has both the Lumix ZS30 and the Sony HX50 so I can do a hands on comparision. I really want an all-in-one still and video camera with decent battery life to avoid having to haul separates around.
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