05-01-2013 07:10 PM - edited 05-05-2013 10:54 AM
UPDATED May 5:
I apologize to the forum for mixing two different problems. They are unrelated.
Problem #1: User error. I thought I was using a class 6 SD card but I was wrong. The yellow "!" indicates a pathologically slow card. Upgrading to a class 10 resolved this problem.
Problem #2: UNRESOLVED. Red battery indicator comes on prematurely. On a fresh charge, it'll turn red after recording for a couple of minutes. On a partially drained battery, it turns red immediately upon entering movie mode or pressing the record button. Turn the camera off and then right back on in "still" mode and it shows full charge and works fine ... until trying to shoot video. I have not precisely measured recording times but it'll record for at least 20 (maybe 30?) minutes while flashing red.
05-23-2013 08:20 PM
05-23-2013 08:22 PM
@myasg wrote:
Any words on the Sony hx50v.
I looked at the HX50V but couldn't justify $450 for it.
05-23-2013 08:29 PM
B&H (NFI) just added the Lumix back in stock.
05-24-2013 06:37 AM - edited 05-24-2013 06:42 AM
@pawl wrote:B&H (NFI) just added the Lumix back in stock.
Pawl, thanks for noting this. While there I saw something very odd. B&H is reporting the Canon SX280 as "no longer available." This could be a good sign...or a bad one.
05-24-2013 07:33 AM
Your welcome, videophan. btw, sorry for the snippy tone in my previous post. think I might have confused you with another poster.
05-24-2013 08:10 AM - edited 05-24-2013 08:29 AM
@pawl wrote:Your welcome, videophan. btw, sorry for the snippy tone in my previous post. think I might have confused you with another poster.
No problem. I just feel that we, who have purchased an SX280 that clearly has a serious issue, deserve better treatment from Canon. Props to you for keeping such a positive attitude throughout.
As I said, I had a Canon Powershot A70 whose sensor failed. Because there was a defect in the manufacture of these and were supplied to several maufacturers of cameras, Canon chose to replace the sensor free of charge regardless of the age of the camera. Mine was three years old at the time, I did have to pay shipping to the repair center (which I had no problem with), and the camera was returned fully functional. What has happened to that kind of oustanding customer service in such a short period of time?
05-24-2013 08:04 AM
@videophan wrote:
@pawl wrote:B&H (NFI) just added the Lumix back in stock.
Pawl, thanks for noting this. While there I saw something very odd. B&H is reporting the Canon SX280 as "no longer available." This could be a good sign...or a bad one.
I don't know if the "no longer available" means much. The white Lumix was out of stock last night at B&H but now it says it's been discontinued.
UPDATE: Last night I pulled the trigger on the Lumix DMC-ZS30 and requested a return label for my SX280. I don't take enough photos to notice the difference in image quality between the two models but I will appreciate the features of the Panasonic. Last night I was taking a picture with my SX280 and once again my finger inadvertently blocked the flash from popping up. Glad I won't have to worry about that with the Lumix.
05-24-2013 08:17 AM
Yes, I thought after I posted, the "no longer available" may just be an error. B&H did reduce the price to $269 to match Amazon a couple of days ago. Maybe they are just sold out. I envy your puchase of the ZS30. If the price were $350, I'd pull the trigger and never look back
@UberAugie wrote:
UPDATE: Last night I pulled the trigger on the Lumix DMC-ZS30 and requested a return label for my SX280. I don't take enough photos to notice the difference in image quality between the two models but I will appreciate the features of the Panasonic. Last night I was taking a picture with my SX280 and once again my finger inadvertently blocked the flash from popping up. Glad I won't have to worry about that with the Lumix.
.
05-24-2013 09:28 AM
05-24-2013 01:45 PM
@mcasale16 wrote:
I made the plunge. I returned the SX280 camera to the store as I only had a 15 day window. I repurchased the camera from Amazon at a much lower price, tested it and determined that it had the very same issue. Now with a 30 day window I dropped it off at UPS and sent it back to Canon. I figure that I have nothing to lose, and everything to gain as the camera fits my needs at the $269 price. I'll let you know what happens as the saga continues.
Now regarding batteries- I purchased the wasabi batteries from Amazon - 1300 mAh- fully charged it, put it in the camera 2 days later. I recorded a 13 minute, 5 minute and 19 minute video. The camera shut down, and said to charge the battery. After a bit I turned it back on - the indicator showed 1/3 battery left- I continued to take 105 non flash non zoom pictures. Unfortunately the ad for these batteries say that there is a 3 year warranty. The batteries arrived with no paperwork whatsoever. No directions, no warranty, no directions on how to register for a warranty.
You are the first to document a return for repair. Please do post the outcome when you receive your fixed camera. I will continue to use mine under normal circumstances- not neurotically testing the battery performance by video recording or previewing shots and playing with settings which undoubtedly drains the battery, but rather snapping a few still shots and video clips here and there. I think once I learn that Canon can in fact repair the low battery indicator issue and the camera functions well under normal usage situations I will be satisfied with my purchase. Looking forward to using my compact, high zoom, HD video, all-in-one camera that I was so excited about when I purchased it! Big bummer to have to deal with this bug, but hope the ultimate outcome good.
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.