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SX280 - battery life shooting video

factoryguy
Apprentice

UPDATED May 5:

 

I apologize to the forum for mixing two different problems.  They are unrelated.

 

Problem #1:  User error.  I thought I was using a class 6 SD card but I was wrong. The yellow "!" indicates a pathologically slow card.  Upgrading to a class 10 resolved this problem.

 

Problem #2: UNRESOLVED.  Red battery indicator comes on prematurely.  On a fresh charge, it'll turn red after recording for a couple of minutes.  On a partially drained battery, it turns red immediately upon entering movie mode or pressing the record button.  Turn the camera off and then right back on in "still" mode and it shows full charge and works fine ... until trying to shoot video.  I have not precisely measured recording times but it'll record for at least 20 (maybe 30?) minutes while flashing red.

 

 

 

1,334 REPLIES 1,334

I am curious and don't have time to try this out. Someone mentioned that once the battery died and turning the camera off and on did not work. What happens if you physically remove the battery and put it back, will it start and have some charge left on it? In other words, is the battery fully discharged?

 

You're obviously a good guy, pawl. I just wish Canon did more to earn and maintain that kind of customer loyalty. I'm not going to plunk down $375 and get the arrogant, dismissive treatment that I personally endured from Canon's reps.I hope others who haven't yet purchased this camera will think twice - because they can do better.

 

Agreed (about others being able to do better). Truly, if Canon were not allowed to sell a single other sx280 until they fixed the issue(s), it would get done immediately.

The following are a couple of excerpts from the 280SX review at CameraLabs (Canon Powershot SX280😞

 

"I should however note the SX280 HS often displays two very different remaining battery lives depending on whether you're in stills or movie mode. You could quite happily be taking stills with the battery meter showing all three bars, but then switch to movie mode and see the battery icon suddenly turn red and start flashing. Should you start recording video, you may only capture a few seconds before the battery gives up and the camera shuts down, demanding a recharge. But if you turn the mode dial out of movies, you can normally switch the camera back on again and continue to shoot stills with the battery meter now showing a reasonably healthy charge again.

 

There's two morals to learn from this: the first is to keep the battery fully charged if you intend to shoot video, as you may find yourself in a position where there's enough charge for stills, but hardly any remaining for movies. The second moral is if the battery does give up while filming videos, all is not lost. Just turn the dial to stills and you should still be able to take more photos, just not any more video until you recharge.

 

But while I confirmed the SX280 HS can record 25 minutes of HD video with a single charge, there's no denying the battery meter is very misleading. Unless the battery is fully charged, you'll frequently be greeted by a red flashing symbol when switching from stills to video, even if it previously showed two or even the full three bars."

 

"The battery is a serious issue too for the SX280 HS. Not only does the Panasonic squeeze around 50% more still photos per charge, but the Canon SX280 HS suffers from an annoying dual personality where the battery meter may show two or even the full three bars when shooting stills, but suddenly starts flashing red when you switch it to video. Indeed if your battery isn't close to fully charged, you could find it unable to record more than a few minutes or even seconds of video. Now to be fair, I did confirm Canon's claim that a fully charged battery can record 25 minutes of HD video, but the battery meter remains a worry, especially if you find yourself at an event snapping stills thinking you have plenty of charge left, only to find there isn't enough to film much video. Now this wouldn’t be so much of an issue if you could **bleep** over to a laptop or your car for a quick topup over USB, but you can't."

 

The camera the reviewer is referring to in the last quote is the Panasonic Lumix ZS30, a camera he favors over the SX280, but it comes at a premium price. I know this, to those who have posted here, is a rehash of what we already know, but at least it is now being noted in reviews.

UberAugie
Contributor

I've been following this thread for a while. Still have my SX280 but I'm also in the window to return it. I've seen some posts reference altermative makes/models to the SX280 but when I review them they all seem to have their faults. I smiled when reading a review from a woman who bought a new, comparable Sony decided to return it in exchange for the SX280.

 

So I guess my question is for relatively the same price is there another camera that stacks up to the SX280 with exception to the battery indicator bug?

My research concluded that this is the best camera in it's class. Especially photo quality. That's why I purchased this one! (Also, all my other cameras are Canons and I've been highly satisfied with them.) I'm sure you've spent hours researching as well and have likely stumbled across the same reviews I did. The Sony was my alternate. I have been royally disappointed with this battery issue and am hoping they'll offer a resolution. I too am still within my return period. Holding out hope...

Which Sony. They have a brand new 30x zoom coming out any day. Is it that one?

At the time of my research it was between the DSC-HX30V and SX260, then I realized the newer SX280 was being released with so many supposed great improvements (where the 260 fell short in comparison to the Sony). At that point my decision was a no brainer for me. Now there's the new HX50V which sounds great, just pricey.


@smith wrote:
Now there's the new HX50V which sounds great, just pricey.

I don't know. The review I read commented that photo quality is good but not great: http://www.cnet.com.au/sony-cyber-shot-dsc-hx50v-339344051.htm. For $100 more than the SX280 I'd expect it to be on par. I'm looking for a compact that takes great photos.

I just saw this posted on Google+ by Gordon Laing who authored the review of the SX280 here .


" while testing the SX280 HS I noticed an issue regarding the battery life meter when filming video, which would foten (sic) start flashing once you started filming even if it previously showed two or three bars for stills. Canon has since been in touch with me and assures me there's a firmware update fix which involves returning my test camera. I'll do that and report back if I notice any difference."

I wouldn't be surprised if those who send the camera back in for firmware update will have to pay for shipping. It has happened before with Canon. I guess the SX280 is not set up for remote firmware updates.

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