11-03-2013 11:20 PM
11-06-2013 09:53 AM
Hi CLJ!
Welcome to the Canon Forum.
So that the community and myself can better understand what may be causing this, I need to gather some additional information from you.
If this is a time sensitive-matter, additional support options are available at Contact Us.
11-08-2013 07:33 PM
11-10-2013 08:44 AM
CLJ,
The program you will need to open to download from the camera is called Camera Window. Also, ZoomBrowser EX is an older program that is no longer used with newer models like the PowerShot SX510 HS. You will need to download and install the software for your camera. It can be downloaded from our website. Please refer to the link below:
This didn't answer your question or issue? Find more help at Contact Us.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.