03-02-2023 06:57 PM
lately the lense went out late and slowly, when I turned the cam on. In one cold night (-C) I turned the cam on and lens went out and nothing more happened, after short time the camera shut down and lens stayed out. I started the cam agaqin and on the screen appears the message: "Lens error, restart camera". I did many times. nothing helped.
I tried to open and move the ring-lock of the lens but problame stayed. Butteries are full.
Any Idea?
03-02-2023 11:01 PM - edited 03-02-2023 11:10 PM
Greetings,
You are at the 17 yr mark with this camera. If the battery is still good, it could have encountered an internal malfunction or failure. Repair would be subject to parts availability. That's if you could find someone to work on it. My advice, its not worth it. 6MP. Time to let it go.
Best option. Canon has an upgrade program. 1-866-443-8002 from 9:00 a.m. until 9:00 p.m. EST Monday through Saturday to speak with a Canon Upgrade Program representative.
If you want to pursue repair, you can try:
midwestcamera dot com
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.