03-02-2023 06:57 PM
lately the lense went out late and slowly, when I turned the cam on. In one cold night (-C) I turned the cam on and lens went out and nothing more happened, after short time the camera shut down and lens stayed out. I started the cam agaqin and on the screen appears the message: "Lens error, restart camera". I did many times. nothing helped.
I tried to open and move the ring-lock of the lens but problame stayed. Butteries are full.
03-02-2023 11:01 PM - edited 03-02-2023 11:10 PM
You are at the 17 yr mark with this camera. If the battery is still good, it could have encountered an internal malfunction or failure. Repair would be subject to parts availability. That's if you could find someone to work on it. My advice, its not worth it. 6MP. Time to let it go.
Best option. Canon has an upgrade program. 1-866-443-8002 from 9:00 a.m. until 9:00 p.m. EST Monday through Saturday to speak with a Canon Upgrade Program representative.
If you want to pursue repair, you can try:
midwestcamera dot com
Bay Area - CA
~R5 C (220.127.116.11) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10~6D2 (v1.1.1) Retired ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 18.104.22.168
PowerShot SX420 IS - Version 22.214.171.124
PowerShot 620 HS - Version 126.96.36.199
PowerShot SX720 HS - Version 188.8.131.52
PowerShot G1X Mark III - Version 184.108.40.206
PowerShot G7X Mark II - Version 220.127.116.11
PowerShot G9X Mark II - Version 18.104.22.168
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.