07-06-2025
04:40 AM
- last edited on
07-06-2025
08:24 AM
by
James_C
Hi,
My canon keeps on getting stuck on the “Canon” screen and frozen. Everytime I turn it on it does this and the lenses comes out to a different point each time. I have to remove the battery and SIM card to reset. It won’t go any further so I can’t take pictures. Bought a few months ago from B&H photos-already had to send in for a repair previously due to a lense issue. On holiday again and it’s ruined my trip. Any fast fixes or ideas?
07-09-2025 04:10 AM
@bhudgins1604 wrote:Hi,
My canon keeps on getting stuck on the “Canon” screen and frozen. Everytime I turn it on it does this and the lenses comes out to a different point each time. I have to remove the battery and SIM card to reset. It won’t go any further so I can’t take pictures. Bought a few months ago from B&H photos-already had to send in for a repair previously due to a lense issue. On holiday again and it’s ruined my trip. Any fast fixes or ideas?
Hello,
Sounds like a recurring lens error or firmware glitch. Try a full power cycle: remove battery and SD card, wait 30 seconds, reinsert and restart. If that fails, a factory reset or professional repair may be needed.
Best Regards,
Tijejec Henry
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