12-22-2020 03:23 PM
Up until about a week ago my SD card would upload pictures as a file from the day the photos were taken (2020-12-22). Since that time the pictures have uploaded but only as INDIVIDUAL PICTURES. In tools menu it is set and reset at DAILY but still the problem. I have RESET ALL but that has not helped. I bought this camera a couple years ago as refurbished from Canon but I cannot find the serial number and only my previous CANON camera is listed on my account. Can anyone HELP ME?!
12-22-2020 05:17 PM
Check the EXIF data from your photos taken with this camera. I believe you'll find the camera's serial number listed there.
Did you buy the camera directly from Canon or from a third-party vendor?
12-23-2020 09:24 AM
There was no serial number listed on EXIF Data. Yes, I did purchase the camera directly from Canon.
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