09-21-2013 03:27 PM
I have tried both with the file that was on the CD and downloaded it direct from Canon Gets part of the way through and stops loading...
09-21-2013 04:13 PM
Hi captkaos1974!
Welcome to the Canon Forums and thank you for your inquiry!
So that the Community can help you better, we will need to know exactly which Canon equipment you're using and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x).
Any other details you'd like to give will only help the Community better understand your issue!
Thanks and have a great day!
09-29-2013 07:17 AM
09-29-2013 07:28 AM
09-29-2013 09:18 AM
Hi captkaos!
The error you are receiving is a Windows error code, not one generated by the Canon software. I tried searching for what the error means and it is possible it has something to do with the Microsoft .NET Framework.
Try uninstalling the .NET Framework, then download and reinstall it from the Microsoft website. If at that time you still receive the error, you will need to contact Microsoft directly for assistance with resolving the error.
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