11-11-2012 11:31 AM
I have owned several Canon's and have never had this issue. I attach my camera to the computer using a USB cable and hit import and everything but the videos will upload. Please help. Thank you.
11-14-2012 08:25 AM
If you are experiencing some difficulty, I recommend using the software that came with your PowerShot A4000 IS to transfer the video over to your computer. You can also use a card reader to a accomplish this as well.
Picasa uses other available software and codecs on your computer to work with video. I have provided a link below that will show you a table of supported video formats and the software required to play them back:
If you still have problems with Picasa, I recommend that you contact Google directly for further assistance.
This didn't answer your question or issue? Find more help at Contact Us.
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.