02-18-2013 09:34 AM
Yesterday my laptop was making some noise and I took it to a repair shop. They installed Windows 7 (Previously was using windows Vista). They wiped my hard drive completely. Yes I am furious.
I had my Canon software and also instructions loaded on the hard drive. I cannot find my CD's and need to reload them on my computer. Canon must have a copy somewhere that I can borrow or purchase or a place that I can download this software and instructions.
I am not much of a photographer only about 1300 pictures since I bought the camera but the SX30 IS has made it so easy for me to photograph construction progress without spending my life learning how to use a camera. Thank you Canon,
02-21-2013 08:45 AM
Hi tampajym,
The manual for your camera is available for download from the Canon USA website. I have provided a link below to the download page:
However, full versions of the software that came with your camera are not available for download, only updates. These updates require the original Solutions Disc or previous versions of the software to already be installed. A replacement copy can be ordered from the Canon Sales Department. They can take orders for most of our camera accessory items (batteries, cables and couplers, chargers, etc.) and camera software. Please call 1-800-OK CANON (652-2666) for the Sales Department. Listen for the Accessories prompt and follow the recorded instructions. The Sales Department is open 8:00 a.m. to Midnight (Eastern Time), seven days a week.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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