12-18-2023 12:24 AM
Hi! I found my old Canon PowerShot A3100 IS and have taken some photos on it. However, I can't seem to figure out how to get the photos from the camera to my computer or phone. The Canon Connect app doesn't seem to have this model and I'm not great with technology. I've checked manuals but am still confused. Can anyone help? Thank you!
12-18-2023 10:36 AM
Welcome to the Canon Community Forum!
Thanks for letting us know what Canon product you've got. The Powershot A3100 IS is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
12-18-2023 10:47 AM
What kind of computer do you have?
Generally, just plug in a USB cable to get the images to your computer. The computer should recognise the camera and allow you to transfer images.
Otherwise, you can use a card reader - your computer may have one.
12-18-2023 11:19 AM
Hi! I have a windows laptop and a Mac desktop. I have a USB cable, but how do i plug it into the camera? Thank you!
12-18-2023 01:55 PM
You need a USB-A to USB-miniB cable
12-18-2023 03:36 PM
Check also to see if you PC laptop or Mac has a built-in SD card reader.
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