05-15-2014 09:51 AM - edited 05-15-2014 09:58 AM
I have a Powershot A3500 IS with wi-fi. My PC has Windows 7 x64. I am able to connect it to Facebook and Flickr. I can also use the 'send via server' option, where it sends a picture to my computer via Canon Image Gateway. The only thing I can't do is connect it to my PC to transfer an image directly. I have gone through all the settings as described in the user manual and used the 'wi-fi connection setup' program from within the CameraWindow folder on the start menu.
Here's what happens: I choose the PC icon. I choose 'add a device'. It finds my wireless network (which I previously set up), then it says 'searching' on the 'search for device' screen for 4 or 5 minutes. Eventually, it finds my computer, and I select it. I select it. It goes to the 'connecting' screen, says 'connected device: [my computer name]' for a few minutes. Then it says 'connection failed'.
Any help with this is very much appreciated. Thank you! 🙂
05-16-2014 04:43 PM
About the only thing that comes to mind is maybe the wireless router settings need to be changed. I had mine so secure I couldn't get my iPod to log in with all the proper credentials until my sons changed a couple of settings.
05-16-2014 05:41 PM
What version of Windows 7 do you have, it will not work with Home Basic or the Starter versions.
It sounds like you got to the point I attached below, did you go thru the other instructins it lists after it found your computer, start menu, control panel etc. ?
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
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