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Canon g10 camera. Lens won’t retract

Drdbrandt
Apprentice
 
2 REPLIES 2

Danny
Moderator
Moderator

Thanks for letting us know what Canon product you've got. The PowerShot G10 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

normadel
Authority
Authority

Do you mean when turning off the camera? Does the camera work?  Battery charged?

A weak battery could still power the camera but not not have enough strength to move the lens in.

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