07-17-2013 04:49 AM - edited 07-17-2013 04:53 AM
Cannot download pictures from my Canon PowerShot Elph 300 HS camera. Get "communication error" message on camera screen when connected via USB to computer. This has not happened in the past. Is there a fix? I have Windows 7 Home Premium installed on my computer. The ZoomBrowser will no longer open. I went to the Canon site and downloaded the ZoomBrowser update . Still no luck.
12-24-2014 09:34 AM
After switching transfer cables from another Canon and determined it was not the cable, I took my card [Sandisk ultra 32gig] out and swapped for another which I'd been using in a Lumix.
Both cards worked in the other camera and transferred OK from cameras to PC via either cable. Problem Solved!? .... My suspicion is that the flash memory had a problem with it's firmware.
I experienced a JPEG transfer problem with a very similar Sandisk memory in an ASUS MEMO tablet.
Sandisk sent me a replacement N/C.
03-09-2016 04:55 PM
03-09-2016 04:56 PM
03-09-2016 04:57 PM
06-27-2016 10:48 PM
I have a similar problem. I am on Win 10. My camera is recognized in the device manager but not recognized by the Canon software. This only started two days ago. What changed? Is it a new update for the software that is causing this?
07-01-2016 08:23 AM
I now have this problem on Windows 10. Tried restart, different cable, different USB port. The driver does not load when the camera is connected and turned on. There was an upgrade of Win10 recently, did the driver get deleted?
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
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