12-18-2021 01:41 AM
I have a PowerShot ELPH 170IS, which is having a battery issue. Originally, it wouldn't charge, which I have fixed, but the original problem that I can't fix is the battery in the camera. I charge the battery and put it in the camera, the lens extends out an inch, then stops and nothing else happens. I even put my battery in the charger again, it went to orange for a few seconds, then to green. I need help ASAP because I need to do a project with it, please help, thanks.
12-19-2021 10:38 AM
If this is an emergency, then contact Canon Support directly. Here is a link to Canon Support.
https://www.usa.canon.com/internet/portal/us/home/support
If nothing happens when you press the shutter, your camera may be defective.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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