02-26-2013 07:59 PM
I'm sending my Camera PowerShot for repair of the lens. Do I need to include the battery when I mail it? I checked different sites. One said send it, another said don't.
Also, when I ordered the camera from Amazon, they included a Canon limited warranty, but it was blank except for the model and body number of the camera. There's a part that's called, "Dealer Record of Canon Purchase." Do I need to fill that out and send it as well? Or is the receipt from Amazon enough?
Thanks for any help
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02-28-2013 06:45 PM
Christypeace,
When you send your camera in for service, please send only the camera body. There's no need to include any accessory, including the battery, unless you suspect that it plays a part in the issue.
If you include the battery or any other accessory, please make a note of the "included accessories" on the documentation you provide. Please keep a copy of the documentation for your records, too.
There's no need to send the "Dealer Record of Purchase", but please include a copy of your receipt from Amazon.
02-28-2013 06:45 PM
Christypeace,
When you send your camera in for service, please send only the camera body. There's no need to include any accessory, including the battery, unless you suspect that it plays a part in the issue.
If you include the battery or any other accessory, please make a note of the "included accessories" on the documentation you provide. Please keep a copy of the documentation for your records, too.
There's no need to send the "Dealer Record of Purchase", but please include a copy of your receipt from Amazon.
02-28-2013 09:04 PM
Thank you for your response
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