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New Contributor
Posts: 1
Registered: ‎11-08-2012

mp830 printer problems

I hav a Canon Printer MP830. For some reason it will not scan or copy. It will print OK. I recently got a 5010 message, and the memory in use light is blinking. Any suggestions. Glenda

Product Expert
Posts: 2,893
Registered: ‎10-16-2012

Re: mp830 printer problems

Hello Glenda,


To try and resolve this issue, please unplug the power from the unit for about 25-30 minutes.  Once this time frame has passed, plug the unit in directly to a wall outlet to see if the printer will power on.


Unfortunately, if the issue persists, please contact a technical support representative at 1-800-652-2666 between the hours of 10 a.m. and 10 p.m., EST, Monday - Friday and someone will assist you further.

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