05-20-2021 03:10 PM - edited 05-20-2021 03:11 PM
Hello
I have a MF733 cdw printer, but now every page it prints, it have these red lines. why?
Thanks,
Wenling
05-20-2021 11:36 PM
Greetings,
Is that logo something you are intentionally printing?
It looks like a chevron.... which is part of the printers standard maintenance... cleaning the automatic fixing assembly.
Are you using Canon branded toners?
~Rick
Bay Area - CA
~R5 C (1.0.3.1) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10
~6D2 (v1.1.1) Retired ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It05-21-2021 08:49 AM
Hi Thank you for the reply.
Yes, I was trying the maintaince yesterday on the printer and one of the maintaince prints this chevron. However even if I print a blank document out from the printer, it will still have the red lines on every page..
Thanks,
Liazi
05-21-2021 09:44 AM
Greetings,
Still not clear. are you using Canon branded toner?
If, "Yes, I was trying the maintenance yesterday" means you are, then I suggest you contact Canon.
The printer has a 3 yr warranty.
If you are not using Canon toner, I suggest you replace with OEM branded toner.
~Rick
Bay Area - CA
~R5 C (1.0.3.1) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10
~6D2 (v1.1.1) Retired ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It05/31/2023: New firmware updates are available.
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