05-04-2016 09:13 PM
I just purchase a new Windows 10 computer and added my Cannon MP216n printer software and update from website
at first everything worked and now the cannon toolbox can not find Scanner. My windows 8 computer on the same WiFi finds it and works fine. I do not know why it stopped working. I have deleted the printer and reinstalled but the same result.
Solved! Go to Solution.
05-06-2016 10:21 AM
Please double check the model number of the Canon printer that you own.
Could the model number be imageCLASS MF216n instead of MP216n?