"check document"

[amyk1]

Imagerunner 1025IF showing check document error and i can find no paper anywhere that would be causing this. I have removed the drawers and toner, shut all the lids and drawers, and now it's time to find the nearest window to throw it out. Can you help? Thanks all.

Amy

[Danny]

Hi, Amy!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!