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my Pixma MX922 shows error 5200.


I found 3 empty tanks and replaced them. curiously, we never saw a notification of low ink, just saw the odd color output and got the error when i checked from the menu.

so all the tanks are good, tried a reset procedure i found on youtube - didn't clear. I unplugged the printer for several hours, plugged back in, error returns. The printer has been working well as a wi-fi connected printer for over a year.

What can i do to clear this situation?


Product Expert
Product Expert



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Same issue with an MX-700 - inks went dry, no warnings.  I think the ink leaked out, since the black cart was relatively new.  There is no "contact us" link, so whoever is posting that advice (if it is a person at all) might be wondering why business is slow.

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