I found 3 empty tanks and replaced them. curiously, we never saw a notification of low ink, just saw the odd color output and got the error when i checked from the menu.
so all the tanks are good, tried a reset procedure i found on youtube - didn't clear. I unplugged the printer for several hours, plugged back in, error returns. The printer has been working well as a wi-fi connected printer for over a year.
What can i do to clear this situation?
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