imageclass MF733cdw prints blank pages

[sugarmanfarm]

printer only prints blank pages. There may be occasional blue and yellow.

It will print b&w from imbedded reports

This was sudden, worked perfectly for years. Black cartridge is relatively new (couple weeks), colors are around 40%.

Reloaded drivers

[Hector]

Hello Sugarmanfarm,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

1. What version of the Mac or Windows operating system are you using on your computer?
2. What program are you printing from when you run into the issue and does it happen from other programs?
3. Are you able to make a black and white copy from the glass?