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imageCLASS MF751Cdw Not Able To Scan

Rest_haven
Apprentice

Hello.  I just bought a Canon Image Class MF751Cdw. The printer works with my new HP desktop, but I cannot scan.  I've downloaded all of the drivers, but no luck. I watched "How To" videos, but no luck. I tried to register my new ALL In One, but the form will not accept the serial number. Should I return this unit? I've worked on this for hours.

1 REPLY 1

Tiffany
Moderator
Moderator

Welcome to the forum!

So that the Community can help you better, let us know the exact error messages. How are you connecting? Which version of Windows or macOS you are using? 
Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

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