03-17-2024
04:02 PM
- last edited on
03-26-2024
02:39 PM
by
Danny
The printer was working fine untile recently it keep saying paper jam. Eventually, I found 2 piecies of small parts fell off somewhere in the paper tray. See the image attached. How can I put them back?
Please help! Thank you in advance!
03-12-2025 11:15 AM
Hello,
Unfortunately, we would not have any options to walk you through hardware repair. In this situation, you can log into your MyCanon account to check you service options or contact support over the phone at 1-800-652-2666.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
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