imageCLASS MF656Cdw Computer can't communicate with scanner

[KPed24]

Cannot communicate with any of the scanners. The scanners may not be connected, or may be turned off

I'm normally not so negative, but GOSH I HATE CANON! I just bought a Canon MF656CDW and have had problems with it since day 1. Why did I ever switch to Canon?! If I hadn't spent all this money on this printer and a ton of money on toner cartridges, I'd throw this brand new printer in the garbage! I'd like to demand my money back and GO BACK TO HP PRINTERS! 

I spent almost two hours on the phone with a Canon tech getting everything going fine. That lasted for two days and now I'm having issues! 

Please help me! Don't tell me to reinstall the drivers, restart the computer/printer, yada yada yada! I've done all this with a specialist a few times during my two hour phone conversation last time I called! 

[mreg]

Of course it's wireless Ethernet, from a technical standpoint.  I just don't think that proclaiming it matters anymore, to virtually anyone.  Most people think of wired networking as Ethernet, since they have to buy "Ethernet cables" to set it up.  Those same people, and I know any of them, who have successfully set up their own Wifi networks have never uttered the word Ethernet and may have no idea what it means.  How many people know KFC meant Kentucky Fried Chicken?   

[normadel]

There's nothing wrong with giving people some knowledge, is there?

That''s enough of this.

[mreg]

I agree.  I might as well be talking to a wall.