01-26-2024 12:10 PM - last edited on 01-26-2024 12:22 PM by Danny
Good morning. Every time I print I get a prompt saying "load paper". As soon as I touch the tray icon on the display the print proceeds. Is there a way to avoid this? I am just using standard paper printing standard documents.
01-26-2024 12:13 PM
Hi!
To have a better understanding of your issue, please let everyone know the model of the printer you have as well as the operating system on your computer.
If this is a time-sensitive matter, please check out your other support options here.
Thanks!
01-26-2024 12:21 PM
This is a Cannon Imageclass MF654cdw
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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