07-08-2025
03:10 PM
- last edited on
07-08-2025
03:11 PM
by
Danny
I see this post a lot but, so far, nothing works for me. Any assistance would be appreciated.
I have a Canon MF654Cdw Printer/Scanner attached to my computer via USB (I have tried 5 different USB Cables). I am running Windows 11.
I can print just fine, but I am unable to scan - with error messages from my computer when I try to use the scan utility and error messages from my scanner when I try to scan directly from the scanner function on the printer. I have reinstalled both the latest printer drivers and scan utility. I have recycled the computer and printer/scanner numerous times.
The most frustrating thing is that the printer works perfectly fine, so I know the USB connection is there.
If anyone has any straws for me to grasp at please let me know.
Thanks in advance for any assistance.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.