imageCLASS MF465dw: Front Single Tray feeder not working

[ritkar2]

I just purchased the Imageclass MF465dw.  I can not seem to figure out how to get the single feeder tray in the front to work.  I dropped down the panel and put a blank check there but when I click on Print, the printer doesnt take the check.  Instead, it prints from the paper tray.  The HP printers I have had all automatically prints from the feeder tray, if there is paper there.  Can someone please tell me how to fix this?

[shadowsports]

Greetings,

I'm at work and don't have any MF's nearby.  I do have a bunch of IR's though.

What does your paper source show?

This might also be influenced by the application you are printing your checks from?

[ritkar2]

It was on Auto so I changed it to Multi-Purpose Tray....now it beeps every time I print and I have to choose the paper type.  Does anyone know how to fix this?  I just want to be able to print from either one and, like other printers, have the printer automatically print from the correct area without issues.

[dexman335]

I found a copy of the Instruction Guide online. Unfortunately, I need to shut down for the night, so I can't scan the document until tomorrow.
 
https://oip.manual.canon/USRMA-8695-zz-SSM-460-enUS/contents/devu-basicope.html

[shadowsports]

Greetings,

I believe this might have to do with the application he is printing from.  I asked for this information previously? QuickBooks, Peachtree, etc.  We need to understand the environment.

He may need to register a customer paper size for the multi-purpose feeder as individual checks are not a "standard" paper size.  Not sure if this is a full page of checks or an individual check?

I already had the user guide, thanks 😃

Setting the Paper Size and Type for the Multi-purpose Tray - Canon - imageCLASS MF465dw / MF462dw - ...

[dexman335]

🙂