11-17-2024 10:58 AM - last edited on 11-19-2024 09:50 AM by Danny
I have a Imageclass D1150 for many years. Just updated to Windows 11 on a Dell laptop. Canon info page for this printer indicates it is not Windows 11 capable...stops at Windows 10. Is there a work around other than buying a new printer. Thanks for any info you may have!
11-18-2024 01:28 PM
Sorry didn't understand your question. The Windows 10 Canon program program does install/load. It does appear in my applications. As previously indicated, it just doesn't recognize my imageclass d1150 for either printing or scanning.
11-18-2024 01:35 PM
Hereis the Starter Guide for the printer, in case you don't have it.
https://gdlp01.c-wss.com/gds/0/0300002150/04/D1100_Series_StarterGuide_en_us_R_1.pdf
Study the installation procedures for USB or network. Did you do it as the manual says? If not, uninstall what is already installed, reboot computer, and start from scratch.
11-19-2024 03:44 PM
UPDATE
Started from scratch. Downloaded the Windows 10 app from Canon website. Uninstalled all of my previous downloads and installed exactly per instructions. Both printer and scan function did not work.
Installed the old original software I received when I purchased the printer via CD disk. The scan function is now operable but not the printer.
Thanks everyone for your time and suggestions.
12/18/2024: New firmware updates are available.
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