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imageCLASS 242dw Won't let me print

jencarp1127
Apprentice

Hello, I have had my imageCLASS 242dw for awhile, but have not used it since I move a couple years ago. I am just trying to connect my printer to my computer via a USB cord and just print and for some reason it won't let me. Any help is greatly appreciated.

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, jencarp1127!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof) and whether you're receiving any error messages when you try to print. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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