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Posts: 1
Registered: ‎02-19-2019

iR3035 Missing Address Book Functionality?

Hello Everyone!

 

I've got an iR3035. I'm trying to setup scanning to a Western Digital MyCloud device on the network (shared folder). However, I don't see an address book option in the printer's additional functions!

 

As a start, I'd like to find out what's missing so I can add my PC/device to the scanning options. I've attached a photo of what the printer shows when clicking "Additional Functions".

 

Additional Functions - No Address Book

 

Also, I've tried to edit the "Address" option in the web interface. Unfortunately, I am only able to add an IP, not a shared folder. Screenshots below for Device Creation and 

 

Device Selection

 

Addition of a remote device in web interface. IP Address only...

Adding a device

 

Appreciate your help!

 

-K

Moderator
Posts: 1,673
Registered: ‎07-08-2013

Re: iR3035 Missing Address Book Functionality?

Hi, K!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

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