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i-Sensys MF655Cdw duplex scan every back page is all black

Robing
Apprentice

Can anybody help with this?

I've got a new printer which will scan to OneDrive folders in either black and white or in colour. I followed Cannon instructions and set this up so there are button on the display for each.

I've tried setting up buttons to do exactly the same but duplex. When I try to scan duplex, through the feeder, the back of ever page is completely black for every piece of paper scanned.

I installed the Cannon MF Scan Utility from Cannon's website but it doesn't have a duplex option as I've seen on screenshots posted by others.

The model (as per the badge on the front of it) is definitely i-Sensys MF655Cdw.

Thanks

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

To the best of my knowledge, the ADF on the MF655Cdw is simplex (one-sided).  The 657 is duplex.  

 

Original Feeding Mechanism
MF657Cdw
Automatic 2-Sided Document Feeder
MF655Cdw
Automatic Document Feeder

~Rick
Bay Area - CA


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~CarePaks Are Worth It

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