08-23-2024 02:38 AM - last edited on 08-23-2024 08:36 AM by Danny
I just purchased this printer and I sm having a terrible time with it. I can't consistently print to it. I am sure it is a very simple set up but I have no idea what
It tries to print but then keeps asking for paper selection. No matter what I seem to select it doesn't like it.
Not even sure 8 plugged my printer cable into the correct port. I tried top and bottom but same results.
08-23-2024 07:49 AM - edited 08-23-2024 07:54 AM
Greetings,
We need some additional information to help.
What OS version and build are you using the printer with?
Based on your description, it sound like you are using a USB connection. Is this correct? It's important to install drivers for the printer before connecting it to a system.
This model does not appear to be sold in the US. What country are you in? I'll provide download info and next steps once you reply.
~Rick
Bay Area - CA
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