07-21-2014 10:04 AM
I have canonir 2525i office printer which is loosing network connection. Every time that happens we restart the machine to enable it to start printing, this happens to 5 to 7 times a day. Its been running very well for the past two years just recently it began behavin life this. Its quiet frustrating working like this. I tried to change the network cable but yielded nothing. How do I get out of this problem?
The following are networking settings on the machine.
Physical Interface:Ethernet Driver Settings:Transmission Rate:MAC Address:Use SNMPCommunity Name1:SNMP Writable1:Community Name2:SNMP Writable2:Dedicated Port:Use USB Device:
| Ethernet | ||||||||||||||||||||||||||||||||||
| Auto Detect | ||||||||||||||||||||||||||||||||||
| 100Mbps | ||||||||||||||||||||||||||||||||||
| 00 1E 8F DB 67 BE | ||||||||||||||||||||||||||||||||||
| On | ||||||||||||||||||||||||||||||||||
| ******** | ||||||||||||||||||||||||||||||||||
| Off | ||||||||||||||||||||||||||||||||||
| Not Specified | ||||||||||||||||||||||||||||||||||
| Off | ||||||||||||||||||||||||||||||||||
| On | ||||||||||||||||||||||||||||||||||
On Startup Time :
|
07-21-2014 10:18 AM
Hi Boomuser!
Thanks for posting! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!
Thanks and have a great day!
07-21-2014 10:30 AM
Thank you so much for your reply. I'm in africa Zambia is it possible you can send me email address aswell of anyone I can contact?
07-21-2014 10:47 AM
Please visit our global website www.canon.com and select your country for direct support options.
Thanks and have a great day!
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