10-06-2013 01:22 PM
MY USER SETTINGS INDICATE THAT THE MULTI-FUNCTION TRAY IS "OFF". I DONT KNOW HOW TO TURN IT ON.
10-06-2013 01:32 PM
So that the Community can help you better, we will need to know exactly what operating system you're using. Any other details you'd like to give will also help the Community better understand your issue.
Thanks and have a great day!
10-06-2013 04:38 PM
my OS is windows 7 64 bit
10-06-2013 04:58 PM
after successful installation of canon d3120 printer i could print from regular tray and multi-function tray also. but could not do single checks from multi function tray. after several calls to canon i was advised to call quicken. they were no help. then i could not print from the multifunction tray at all. so the problem isnt with quicken. i dont know how to reconfigure setup other than a reset and when i print a report it shows that the multi function tray is still off. i cant get it back on. how do i reactivate the multifunction tray
10-07-2013 11:53 AM
To turn the multipurpose tray on, please follow these steps:
If the multi-purpose tray is still showing as "Off", after following the steps above, try initializing the menu settings.
Once the tray is on, print a test document to verify that the option is enabled.
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