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New Contributor
Posts: 2
Registered: ‎05-02-2013

auto scan MG6220 not working on MacBook Air

MP Navigator EX does not work when I try to scan

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Frequent Contributor
Posts: 115
Registered: ‎10-16-2012

Re: auto scan MG6220 not working on MacBook Air

Hi gwj!

To have a better understanding of your issue, please let everyone know what version of Mac OS you have installed on your MacBook Air. That way, our Canon Forum members and our Subject Matter Experts will be able to assist you with suggestions specific to your issue.

Thanks!

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New Contributor
Posts: 2
Registered: ‎05-02-2013

Re: auto scan MG6220 not working on MacBook Air

OS X 10.8.3 on my MB Air

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Product Expert
Posts: 3,117
Registered: ‎10-16-2012

Re: auto scan MG6220 not working on MacBook Air

Hello gwj.

 

Please download and install the updated drivers and MP Navigator from our website.  Visit the following link for these items:

 

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg6220#D...

 

Once there, choose your version of Mac OSX in the 'Select OS' menus.  Then download the Mini Master Setup and MP Navigator from the listings.

 

If the error still persists, please contact our support group using the link below for additional assistance.

 

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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