Windows 10 and imageclass mf7460 can't find or load disc?

[airpilikia]

Got a windows 10 comp and trying to find or get my imageclass mf 7460 to work. It doesn't see it when trying to install the disc but shows it connected in connected folder but doesn't do anything. Tried the driver downloads and still nothing? Disc autorun won't run. Have it pluged in to the usb.

[airpilikia]

Anybody? Canon rep? Someone?

[Jenine]

Hi Airpilikia!

Welcome to the Canon Forums and thanks for your inquiry!

The Forums aren't meant for immediate assistance, but are designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.

If this is a time-sensitive matter, our US-based technical support team is a much more efficient way to get help! They're ready to help 24/7 via Email at usa.canon.com/support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and 8 PM ET.

[airpilikia]

Thanks. I called and had it up and working in a few minutes with tech support.