Unable to install MF242dw due to Paper Jammed or No cart is inserted message

[utirtami]

I purchased an MF242DW a couple of months back. I used the CD to install on my Windows 10 PC and then connected the printer using a USB cable to my PC. There was some problem due to which I had to abort the install midway. Then I repeated the process. However now whenever I connect the printer to power, the display has a message of "Please check- Paper Jammed or no cart is inserted". I have gone through steps to make sure that the cart is seated properly. Paper had never been inserted into the printer- so there is no question of Paper jam. I cannot find how to do a hard reset of the printer so that it reverts to factory settings and allows me to proceed with the installation. I would have returned the machine to the retailer- but unfortunately, I opened it two months after purchasing it. So the return window has passed.  Please help with suggestions/ideas

[shadowsports]

Greetings,

Check the paper tray, feeder, etc for packaging and/or shipping materials or tape.

Maybe try loading some paper and power cycling.

[utirtami]

Thanks. It was apparently an orange plastic piece that was stuck deep inside the printer behind the cart. The call center service agent of Canon pointed out to me. Even though I had to wait 50 minutes to get connected, eventually I was pleasantly surprised with the help she provided in making sure it worked. 

[shadowsports]

Greetings,

Its easy to miss and happens from time to time.  

Glad you got it sorted out.