11-22-2015 10:53 AM - edited 11-22-2015 10:54 AM
The copying function on this MX922 multi-function printer has never worked since purchasing. Whenever I try to copy on MX922 from flatbed glass (not ADF) and keep getting "Document in ADF" message (support code 2801). I finally read through all available docuementation and posts about this printer and cant;s find an answer. So I am finally convinced that I am not the problem. Does anyone have any experience with this issue on the MX922?
Many thanks!
11-25-2015 08:47 AM
Hello.
Troubleshooting with our support group will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.