cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trying to copy on MX922 from flatbed glass (not ADF) and keep getting "Document in ADF" message?

RogerJB
Apprentice

The copying function on this MX922 multi-function printer has never worked since purchasing. Whenever I try to copy on MX922 from flatbed glass (not ADF) and keep getting "Document in ADF" message (support code 2801). I finally read through all available docuementation and posts about this printer and cant;s find an answer. So I am finally convinced that I am not the problem. Does anyone have any experience with this issue on the MX922?

 

Many thanks!

 

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements