I got my first paper jam with this new printer and opened the toner cartidge drawer instead of the Multi Purpose drawer. But the cartridge drawer seems to have gone of its rails (Does it have rails?) or is caught on something and will not slide back in to the printer or pull out any more. I'm unable to close the front panel now either due to how the drawer is protruding. I don't want to force the drawer in or use force to pull it out either as I'm not sure what damage that will do. Any advice? I can't seem to find anything of use in the Canon support manuals. 
