01-25-2018 10:48 AM
So, we have a user who often needs to perform several separate scans while at the copier. The destination (their PC's shared folder) is always the same, but they are scanning multiple documents that they do not want lumped into one PDF. The process at present is to login with their ID, then select Scan, then select One Touch from the destination selection, and finally to tap the button for their PC's folder, then scan. After performing one scan the copier takes them back to the select destination screen, and they have to repeat the process (I know its only two buttons but...) of selecting the One Touch, folder destination, then scan. So, I am wondering if there is a way to either keep the copier from going back to the destination page after each scan e.g. prompts if they have another scan, or if there is a way to put their PC's folder selection on the page where the One Touch, Address Book, and New Destination selections appear; is there?
Thanks for your assistance!
01-25-2018 11:10 AM
Hi, acc_nc_18!
Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
01-25-2018 11:21 AM
Thanks for letting me know. I will contact the reseller directly and get them in the support loop. Good to know. Thanks!
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