05-13-2017 08:59 AM
I've installed scangear tool and the driver for scanning with ir2018 .
I've windows 8.1.
The scangear tool works very well and tels me that the scanner is working.
when I open the windows scanner it tels me that i dont have any scanner instaled.
Can anibody help me?
05-23-2017 08:47 AM - edited 05-23-2017 08:47 AM
Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!