01-15-2020
02:25 AM
- last edited on
01-15-2020
08:28 AM
by
Danny
I have the Canon MF741C Multifunction printer. Since I upgraded to the Catalina OS. I could no longer scan to file with my mac. This was my original set up
Host name: computername
Folder Path: Scanned
Username: First Last
Password: [password removed for security concerns]
I tried different combinations like Computername.local and still failed. The folder is already on share.
Any advice will be a great help.
01-17-2020 03:16 PM
Hello Area51base.
The upgrade to Mac OS 10.15 changed significant portions of the Mac OS operating system. If you haven't yet done so, try moving the MF Toolbox/Scan Utility folder to the trash, then install the updated scanner drivers (MF741Cdw Drivers & Downloads page).
If the problem persists after the above steps and you are located in the U.S., please contact us using the numbers and information at http://Canon.us/ContactLI
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