Scan in PDF formatI have a Canon MF4350d with Toolbox 4.9 installed.

[lenanguyenvn]

I used to scan doc in PDF format with MF-4350d printer. However, today when I tried to scan it showed the message "please install a supported scanner, then restart tool-box"

Please advise.

Thanks and Regards;

Lena

[Jason]

Hi!

To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[lenanguyenvn]

Mu computer is W7 professional 32/64 bit