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Scan Error Message

amartell
Apprentice

I always scan a handful of documents at once- all from the printer as my desk is in the next room over. Every single time I scan something, I have to go back to my desk and click ok on this error message before the next document can be scanned and sent to my computer. It is so frustrating!! Anyone experience this and know how to fix it?

 

Error message: (from ScanGear MF)

"The originals left in the feeder will be scanned as the next job. Code: 66,0,0"

I am using the Color imageClass MF743Cdw Wireless Color Laser All-In-One Printer, connected via wifi to a windows computer

1 REPLY 1

Stephen
Moderator
Moderator

Hello!

So that the Community can help you better, we will need to know more information.

What is the exact model of your hardware (it's usually on the top or front of the unit)?
Which Computer Operating System are you using (Windows 7/8/10/11 or macOS 10/11/12)?
How do you connect to your unit (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.
If you're in the United States and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

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