Replace printhead

[Abdulrahman]

I get i ipf765 the printer was just fine with new printhead printing some image
The electric power went off and after it came back
I turn on the printer but when i send a print job
It said you new to run a printhead clean or replace it
I have run the clean 3 times and nothing and the printhead was just new 😟
Is there any solution for that from the service mode or something
I can't even print a nozzle check

[Patrick]

Hi Abdulrahman,

It is recommended that you contact Canon's Contact Center to speak with a Technical Support Representative for further assistance.  There is NO charge for this call.  Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.  A Technical Support Representative can determine the cause of the error and resolve it or provide you with your available service options.