12-16-2020 05:26 PM
I am having a similar problem with a Canon MFP:
imageRUNNER ADVANCE C3525i
Using the latest Big Sur Driver for this MFP (for 11.01) on my recently upgraded system (11.1) does not work and results in this error message:
12-17-2020 06:33 AM
Canon does not provide direct suport for its ImageRunner products. Support for them is provided through their dealer network.
Drivers for your product (Big Sur) are avaialble:
For additional support options you'll need to contact your Canon Dealer.
12-17-2020 11:17 AM
Following the link you provided, which was the same link I had used yesterday, there is a package for Big Sur 11.01 but not 11.1 which most everyone is on at this point. The installer for 11.01 will not install on 11.1 as stated on my OP. Is there something further I am missing or not doing correctly?
I will try reaching out to our dealer. Do you know if they have access to more updated drivers than are generally available? Thanks for the reply and help!
02-14-2021 01:04 PM
Were you able to find any updated Big Sur drivers? It's now 11.2. I thought I'd waited long enough to update my Mac, but my imageClass MF4350d all-in-one, of course, gives an error message when attempting to print, even with the latest drivers.